The aim of this 1 day course is to provide delegates with the opportunity for knowledge transfer as well as experience sharing. The course covers a number of issues that have been raised by previous participants on Project Management courses and provides tools and tips in how to deal with some of the less tangible issues a Project Manager has to face.
This course is suited for both new and experienced Project Managers who wish to improve their practice and progress beyond the standard Project Management skill set.
Gain knowledge of the successes and failures of projects and how to deal with them
Course Content:
The Model Project Manager
Traits of the best Project Managers
Leadership role
Understanding stakeholders needs
Understanding constraints
Setting project aims and goals
Overcoming obstacles for effective project management
Managing the Client
Understanding user requirements
Setting expectations
Communicating during the project
Understanding the small yet important details
Dealing with complexity and changes to scope
Managing the Finances
The financial plan
Financial management controls
Estimating costs and benefits
Authorisation to spend funds
Recording actual costs and committed costs
Financial reporting
Managing the People
Creating the organisation
Selecting the leaders
Motivating the leaders
Communicating the vision
Communicating the ethos
Developing the people
Managing the Change
Definition of change: Opportunity, threat or crisis
Impact assessment
Design of a solution
Approval to proceed
Implementation of agreed solution
Recording the result
Improving the Productivity
Measuring productivity
Measuring quality
Productivity and quality analysis
Increasing your teams output
Organising time
Effective meetings
The supply chain
Generating the Business
Tactical marketing
Making the most of existing client relationships
Client perceptions and client behaviours
Cross-selling
Asking for a referral
The email proposal
Playing the Great Game
Power and politics
Identifying focal points
Gaining co-operation
Negotiation and bargaining
Making decisions
Coping with a Crisis
What are crisis management and project continuity?
The business case for crisis and continuity planning
Creating a crisis management project continuity plan
Roles and responsibilities
Stress testing your plan
Maintaining your plan
Understanding Success and Failure
Strike while memories are fresh
Importance of the project diary
Analysing the project outcomes
Tangible and intangible costs and benefits
Communicating lessons learned
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